Viewing Devices That Have Expired

Follow this procedure to view information about devices with a status of Expired.

To view a protected device:

  1. Log in to the management console.
  1. Click the Groups tab.
  1. Select a device with the status of Expired that you want to view, and double-click.

The Status Panel for the device you selected displays.

  1. The Device Info column on the left displays the name of the device, as well as the following information:
    • Status — The status of the device. For more information, see Device Management Overview.
    • Last Seen — The date and time the last time the device checked in with the system.
    • Current User — The last name of the admin who is currently logged in and displaying the Status Panel.

The main part of the panel displays information about the following:

    • Site
    • Operating System
    • Network
    • Protection
    • Properties
    • Shields
  1. Click any of the following three tabs for additional information:
    • Summary — Displays a summary of information about the device.
    • Infections Encountered — Displays a list of the infections encountered on this device.
    • Blocked URLs — Displays a list of any URLs that were blocked by the Web Threat Shield program. From this tab you can also add a web override to any URL that you don't want blocked. For more information, see Adding Web Overrides to Devices.
    • Scan History — Displays a list of every scan that has taken place for a particular device, including any threats that have been found during the scan. For more information, see Displaying Scan Histories.
  1. When you're done, click the Back to Device List button.