Restoring Files From Quarantine

Any device, regardless of its status, can have files that have been quarantined. Follow this procedure to restore a file from quarantine.

To restore a file from quarantine on a device:

  1. Log in to the management console.
  1. Click the Groups tab.
  1. Select the device that has blocked URLs that you want to override.

Note: The example shows a device with a Protected status however you can restore files on devices regardless of their status.

  1. Click the Infections Encountered tab.

  1. Click the Restore Files icon.

The Restore From Quarantine window displays, with the file name and the MD5 information displayed in the fields.

  1. To restore the file, click the Restore button.

The system restores the file to the device.